Research name | Survey on working from home |
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Target criteria | [Gender] Male or female [Age] 20-59 years old [Region] Residents of the Tokyo metropolitan area (Tokyo, Saitama Prefecture, Chiba Prefecture, Kanagawa Prefecture) [Other conditions] Company employee (permanent employee) *Temporary employees were also included due to the relaxation of conditions Work in "sales, planning" or "administrative or clerical work" Able to do their work remotely (work from home). Working at their current company for 1 year or longer |
Subjects | ・Is it possible to work from home? ・Preference between working from home and working at the office ・Frequency of working from home ・Change in the frequency of working from home ・Ease of working from home, home working environment ・Commuting time ・Primary means of commuting to work ・How you spend your commuting time ・Level of concern about COVID-19 ・Attitude towards work/company ・Personality (1) ・Personality (2) ・Ease of taking annual paid leave ・Number of days of annual paid leave taken ・Existence of special leave for COVID-19 vaccination |
Sample size | 600 ss |
Quota | 150 subjects in each group: (1) WFHers: Sales/planning (2) WFHers: Administrative/clerical (3) Office workers: Sales/planning (4) Office workers: Administrative/clerical |
Research period | August 19 (Thu) to 25 (Wed), 2021 |
Research method | Web questionnaire |
Research institution | ASMARQ Co., Ltd. (formerly Marsh) |
Attitude towards work/company
Is there any difference in job satisfaction between office workers and WFHers?
Satisfaction with the company is relatively high among male office workers in sales/planning positions. Scores among this segment are high for many items, and almost 70% feel that they “have a clear role in their current job”, which is a significantly higher proportion compared with all respondents.
Looking by gender and age, we see that a relatively large proportion (59%) of males in their 20s and 30s are attached to their company.
Personality (1)
Is there any difference in personality traits between office workers and WFHers?
Significantly more WFHers (over 60%) feel that “it's tiring being in crowded places” than office workers.
76% of WFHers in administrative/clerical positions “often get absorbed in their work alone”.
A particularly large proportion (over 80%) of female WFHers “want to choose how they work”.
Personality (2)
Are office workers and WFHers introverted or extroverted?
There is a significant difference in the scores for the two [extroversion] items: "I can easily talk to people I don't know" and "I organize parties and social events" between WFHers in administrative/clerical positions and the other segments, which suggests that many WFHers in administrative/clerical positions are introverts.
There is also a significant difference in the scores for the two [nervous tendencies] items: “I sometimes feel down and get depressed” and “I sometimes feel stressed or uneasy” between male office workers in sales/planning positions and the other segments, which suggests that many male office workers in sales/planning positions are able to avoid thinking negatively.
Level of concern about COVID-19
Is there a difference in the level of concern about COVID-19 between office workers and WFHers?
More WFHers feel there is a risk of catching COVID-19 by going to the office or by using public transportation than office workers; WFHers tend to recognize working from home as a measure to prevent the spread of COVID-19 infection. The majority of office workers (57%) “don't treat people infected with COVID-19 any differently”.
Over half of office workers in administrative/clerical positions feel the spread of COVID-19 infection is unavoidable.
Citing the research results
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Remote working (working from home) is recommended to control the flow of people as a measure to prevent the spread of COVID-19 infection. However, working from home is not well established outside of large companies, and it is thought that there are many workers who go to work at the office even if they were able to work from home. In some cases, workers are ordered by their employer to work at the office or work from home, but often workers are given a choice.
Is there any difference in personality traits between those who prefer to work from home (WFHers) and those who prefer to work at the office (office workers)?
This study of company employees (permanent employees) who have the option of working from home attempted to find out the differences between these two groups.