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By leading customers to the questionnaire page through e-mail magazines, paper ads, receipts, POP displays, etc., effectiveness such as evaluation for services, customer services, an atmosphere, and POP displays can be measured. This method is included in a customer satisfaction survey (CS survey) but can assess details because the targets are the customers who actually visit the place.
Many clients want to switch their customer service surveys from paper-based to online-based. They often send forms by post, especially when conducting questionnaires not to individuals but to companies. However, leading respondents to their questionnaire system via QR codes can get rid of manual input.
We support your questionnaires and compliance awareness surveys using your lists of respondent members and employees without our panelists. As an optional service, answer lists and erratum can be added at the end of questionnaires.