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supporting a wide range of industries.
It is essential to catch the consumers' trends either to develop products or to make proper marketing strategy. With the FGI, interviews with multiple participants can be conducted simultaneously, and many opinions can be collected thanks to participants who are actively interacting with each other.
The FGI allows researchers to know the psychology and behavior of users when they purchase products and if their marketing strategies are successful by asking consumers about specific episodes and situations. Asking questions directly to participants can lead researchers to clarify the details that cannot be known in quantitative surveys. Also, active discussion can enable us to learn the consumer's unconscious mind and the context of their behavior they are not aware of.
Sometimes, your marketing strategies may not match consumers' needs or not be working effectively. Researching how consumers purchase and use the products and what they need in daily life, more precisely with the FGI, will enable your marketing strategies to be conducted from a viewpoint closer to the consumers' one.
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Age | 30s | 40s | 30s | 40s |
Moderation experience |
Independent freelance moderator for 3 years (and 5 years experience beforehand) | More than 10 years | Independent freelance researcher & moderator for 10+ years | Independent freelance moderator for at least 4 years (prior to that, 12 years experience while working for a research firm) |
Specialty field |
Usability, IT, Entertainment, Gaming, Tobacco, Alcohol, Apparel, Healthcare |
Credit card, Financial, Apparel, Fashion, Luxury, Entertainment, Gaming, Healthcare, Cosmetics Hair/ Body / Face / Foot Care, men’s cosmetics, IT/Internet/Web service, Digital Device / Mobile Phones, Dental, Food & Beverage, Toys/Children’s Research, Travel/Tourism, Tobacco/e-cigarette, |
Food & Beverages, Beauty & Personal Care, Healthcare | Food & Beverage, Retail & EC, Software & Apps, Entertainment (Game & Movie), Financial Services, OTC Medicine, Cosmetics & Hair-care, Pet Foods |
Number of projects |
IDI & FGI (face to face, online),In-home | IDI & FGI (face to face, online), In-home, On-sight (bar etc.), Shop-along, Workshop, Phone, Online community, Store intercept | IDI & FGI (Max. 3-4 people), Ethnography, Observational research, Online community, Diary studies | IDI & FGI (face to face, online), In-home, Shop-along, Workshop, Online community |
Languages | English, Japanese (native English speaker. Moderation and Report are available in both languages) | Moderation: Japanese, English Report: Japanese, English |
Moderation: Japanese, English Report: Japanese, English |
Japanese (moderation), English (report/briefing only) |
Requirements | consumers who take breakfast every day |
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Options | none |
Other | Assuming the client will prepare the rewards |
Requirements | The users of a particular product from Tokyo, Chiba, Saitama, and Kanagawa |
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Options | Arranging the venue and moderator, briefing the moderator, creating the interview flow and transcripts in Japanese |
Other | Compensation is 70$, one-day research; interviewing time is 120 minutes |